Account and data deletion — Pinkbliss
Pinkbliss Cosmetics Store · Zenik Lifestyle Pvt ltd
Account and personal data deletion
You can request deletion of your Pinkbliss account and associated personal data here. You do not need to sign in, install the app, or reinstall it to send a request.
Request account and data deletion
Email hello@pinkbliss.in with the subject Pinkbliss account and data deletion.
- Include the mobile number registered with your Pinkbliss account. You may also include your account email address, if you have one.
- Say that you want to delete your Pinkbliss account and its associated personal data. If your request concerns only particular data, tell us which data.
- Our support team will verify that the request belongs to you before processing it. Please use an email address where you can receive our reply.
Never send your password, one-time password (OTP), full card number, or payment security code. These are not required in your deletion request.
What your request covers
Your request can cover your Pinkbliss customer account, profile and contact details, saved addresses, and associated reviews and review photos. Our support team will coordinate the request across the systems used for your account, including Shopify, Shiprocket and relevant payment or review service providers, subject to the records that must be retained as explained below.
Deletion is not immediate. We will tell you if further identity verification or information is needed and confirm when the request has been completed. Deleting an account does not cancel an order or request a refund; please contact support separately for order or refund assistance.
Records that may need to be retained
Some order, payment, invoice, tax, fraud-prevention or legal records may need to be retained while an applicable legal obligation, unresolved order, dispute or fraud investigation requires them. These records are kept only for as long as that obligation or unresolved matter requires; they are deleted or anonymised when no longer required. Shopify may retain non-identifying transaction history after personal details have been removed.
Request from the Pinkbliss app
You can also open My account → Delete your account → Verify & continue, verify the same registered mobile number using OTP, and confirm Request deletion. This submits a Shopify personal-data erasure request and signs you out on that device. It is not instant and does not by itself delete data held by Shiprocket or every other service provider. For a request covering your account and associated data across providers, use the email option above.
For more information about how your data is used and retained, read our Privacy Policy.