We want you to love the products you purchase from us! If you have any concerns regarding your order, please email us within 24 hours of delivery at [email protected] with the necessary details.
Deliveries are made throughout the week, except on national holidays, using third-party service providers appointed by Pinkbliss.
Within Maharashtra: Delivery within 1-3 days
Outside Maharashtra: Delivery within 3-6 days
Refusal OTP: Share the courier OTP only if you wish to cancel the order.
Inspect the Package: If the package appears tampered with or damaged, do not accept it. Return it to the delivery agent or call us immediately at +91 9429691216 in the presence of the agent.
No Unattended Deliveries: Ensure that you personally receive the package. We are not responsible for claims if the package is left unattended.
Unboxing Video: Record an unboxing video and report any damaged/missing/different products within 12 hours for a quick resolution.
If you wish to cancel your order, you can do so by sending us an email at [email protected] or calling +91 9429691216 (Timings: 9:30 AM – 6:30 PM).
You can also drop a WhatsApp message on our official support number +91 9156733379.
Orders once dispatched cannot be cancelled.
If you wish to cancel, simply refuse the parcel at the time of delivery. Once delivered, orders cannot be returned.
We offer a 24-hour return policy, meaning you have 24 hours after receiving your item to request a return. Cosmetic products are non-returnable. Returns are only applicable if you received the wrong product.
Item must be unused, unworn, and in the same condition as received.
Must be in its original packaging with tags attached.
You must provide a receipt or proof of purchase.
To initiate a return, contact us at [email protected]. If return pickup is not available at your location, we may request you to send the product back at your own expense.
If your return is accepted, we will send you a return shipping label along with instructions.
Returns sent without prior approval will not be accepted.
For any return-related queries, please reach out to us at [email protected].
Please inspect your order upon delivery and contact us immediately if:
The item is defective
The item is damaged
You receive the wrong product
This allows us to evaluate and resolve the issue at the earliest.
Certain products cannot be returned, including:
Cosmetic products (Return is only applicable if you received the wrong product)
Hazardous materials
Flammable liquids or gases
Sale items or gift cards
If you have concerns about a specific product, feel free to contact us before placing your order.
Exchanges are only applicable if you receive a different product or the product is completely damaged. The fastest way to exchange a product is to return the incorrect/damaged item and place a new order separately after the return is accepted.
Once we receive and inspect your return, we will notify you regarding the approval or rejection of the refund.
If approved, the refund will be processed to your original payment method within 10 business days.
Processing time: Banks and credit card companies may take additional time to reflect the refund.
If 15 business days have passed and you have not received the refund, contact us at [email protected].
For any further queries, reach out to us at [email protected].
Thank you for choosing Pinkbliss! 🌟
In case of damaged/ missing product(s), raise a return/ replacement request within 24 hours from the date of delivery.
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